Delivery
Where an AliExpress parcel arrived and which data matters for cashback
Delivery and cashback are separate flows: the parcel is tracked by number, while the reward is confirmed by the partner network after order processing.
Where to check delivery
Open the AliExpress order and check the tracking number, delivery service and latest status. After handoff, local carrier tracking may show more details.
Why this relates to cashback
If the order is disputed, undelivered or refunded, the store may not confirm the action. Keep tracking, payment date and order number until the final status.
When to contact support
If delivery is complete, the order was not cancelled and cashback is still missing, prepare the order details and contact CASHBACK PRO support.
Checklist
- Check the AliExpress tracking number.
- Save order number and payment date.
- Wait for delivery status.
- Check reward status in the account.
FAQ
Delivery is complete, why is cashback missing?
Delivery data and partner network data update separately. The store may send the reward status later.
Is tracking number required for cashback review?
Sometimes it helps prove the order was real and not returned, but the main identifier is the order number.