AliExpress
AliExpress “Order closed”: what to check for cashback
A closed status can mean cancellation, security review, completed deal or dispute. For cashback, the final partner order status matters.
Check the reason
Open order details in AliExpress and check whether there was payment, refund, dispute or automatic completion. These events affect cashback confirmation.
Avoid accidental new paths
If you need to order again, return to CASHBACK PRO and open AliExpress again. The new order should have its own correct partner transition.
What to send to support
Keep the order number, date, amount, status screenshot and account email. Without them, checking a closed order is harder.
Checklist
- Check why the order was closed.
- Save order number and amount.
- Repeat purchases through CASHBACK PRO.
- Wait for the final partner status.
FAQ
Does a closed order always cancel cashback?
No, it depends on the reason and partner response. Cancelled or refunded orders are less likely to be confirmed.
Can I repeat the order and get cashback?
Yes, if the new order is placed after a new CASHBACK PRO transition and follows store rules.